can't save content with tagdiv composer plugins

Posted in: ionMag
Post count: 2

Every time whnI try to save from tagDiv Editor.

I have the following error

Failed to load resource: the server responded with a status of 404 (Not Found)
And the callback print out

js_files_for_wp_admin.min.js:12 tdcJobManager.addJob - Error callback - textStatus: error errorThrown: Not Found
js_files_for_wp_admin.min.js:12 

-jobRequest
-- columns: 3
-- jobId: 0
-- postId: "181"
-- replyHtml: ""
-- shortcode: "[td_block_4]"

js_files_for_wrapper.min.js:20 tdcJobManager.addJob - ERROR: 404 not found

My env info:


    WordPress Version: 4.7.2
    IonMag Version: 1.4 
    tagDiv Comoiser Version: 1.0
  • This topic was modified 1 year by  bblurock.
Bogdan B.
Post count: 204

Hello,

It seems there is an install issue on your site so please make sure the theme and plugin is installed properly. Please use this guide: https://www.wpion.com/members/theme-installation/ and make sure you do not change the default file structure of the theme. That includes child theme customization.
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 2

Lovely,

After clearing cache and reinstalled both theme and plugin. Now tagDiv composer works perfectly fine.

Thank you so much!

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